Revenue and customers · for Compliance, customer operations and risk
AI call compliance: check every recorded call, not one in a hundred
Speech Auditor uses GenAI to transcribe every call, redact personal data and score each one against your script and policy. Mis-selling, missed disclosures and abusive collections are found on every call.
Describe a control
Flag any payment to a vendor whose bank account changed before the payment run.
Control built by IRA
- 1Find vendors whose bank account changed
- 2Find their payments in the next run
- 3Compare the change date with the run date
- 4Flag each payment for the AP lead
Your first stepShare 100 recorded calls. See every one scored.
Quality teams listen to a tiny sample of calls.
Missed disclosures and mis-selling become regulatory findings.
Insight from customer conversations never reaches leadership.
01
Load the recordings
Upload or connect recordings from your telephony or contact-center system.
02
Transcribe and redact
Each call is transcribed, with personal data redacted, tokenized or masked.
03
Score against policy
Script adherence, disclosures, tone and outcome, per call and per call-center agent.
04
Report and act
Per-call reports, coaching lists and executive briefings.
Every call checked
Missed disclosures found the same week
Coaching based on all of a call-center agent's calls
Each runs on the same platform, connection and control library.
How does Speech Auditor protect personal data in calls?
IRAME's Speech Auditor redacts, tokenizes or masks personal data in transcripts. It supports in-country hosting and can run inside your own cloud. Customer data never trains a model.
Share 100 recorded calls. See every one scored.
Share 100 call recordings and your script or policy. We transcribe and score every call and show you the findings, call by call.